The Pros, Cons and necessity of outsourcing

Outsourcing is a vital part of today’s business environment. It is commonly described as a service your business needs from a 3rd party provider on solving an issue for you in exchange for a fee. There is a wide range of outsourcing services in different markets but they all share the same advantages and disadvantages. 

In regards to WayMaker Digital, our company is mainly positioned in the IT sector, it is generally easier and cost-effective to have your IT needs handled by outside technology consultants such as ourselves rather than developing the expertise in-house, particularly given the ever-changing dynamic of IT technologies and requisite competencies to manage them. 


Saves time

Outsourcing can free up your business in order to focus on its other tasks and strengths, allowing your staff to concentrate on other responsibilities and future strategies 

Reduced costs 

Cost-savings achieved by outsourcing can help you release capital for investment in other areas of your business.

Savings on technology and infrastructure


Increased efficiency

Reduced risk

Staffing flexibility


Loss of control 

Quality issues

Threat to security

Time and effort

Whether you outsource or not, the key to any successful relationship with an IT consultant is effective communication. You have to ensure that you and the consultant are always on the same page.

The one thing you can’t outsource is leadership. You need to stay close to the consultant at the beginning to build a working relationship and ensure that objectives are clear and the measurement of progress is well understood. Then you need to see how the new system is being received and provide feedback to the consultant that others may not feel free to convey.

Outsourcing can help to make your business more flexible and agile, able to adapt to changing market conditions and challenges, while providing cost savings and service level improvements.

Daniil Yovchev is a Business Development Analyst working with WayMaker Digital on the Marketing, CRM and Business Development teams. Danny is happy when our clients and customers are happy at WayMaker Digital.

WayMaker Digital provides technology consulting, product design and information products, that enable our clients to consistently thrive and innovate to meet user needs. The quality of our experiences and ideas set us apart when it comes to service delivery, customer experience design and product development. 

Our team of consultants have built digital experiences for leading brands with complex business scenarios ranging from startup companies to public services and from telecoms to e-commerce; no project deliverable is too complex.

Our approach: we adopt human-centred & design thinking models to solve complex business challenges, which ensure our clients are on top of their business.

Do you have a question or an enquiry; you want to discuss a project or need a free consultation? Give us a shout here.

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